Blank pages after upload OR when try to access admin area

[HT_Parker]

This one is fixed.

Corrupted file

[steveg]

Hi Omar,

I've just emailed you ftp details for my site. I updated and now I'm getting a blank admin page. It was working before.

I followed the instructions here: http://halfagain.com/forum/showthread.php?t=2194 and my client was set for binary upload.

I'm hoping that you can fix it for me.

Regards
Steve

[Omar]

as i can see that is working

[steveg]

Hi Omar,

Thank you for pointing out that the admin url is /admin.php and not /admin

This was a silly mistake on my part but one that others might repeat by accident so I'm hoping that this post might give people anpther clue why they might be getting a blank page.

Steve

[tennisbum]

hey Omar,

with regards to my http://www.mybassfishingstore.com, after I followed the instructions, I entered password and get a blank page. I have read through this forum to see how others have fixed their problems. They seem to have had the same problems I'm having. THE BLANK PAGE! :eek:

Can I PM you my ftp info?? Perhaps you can have a look at mine.

Thanks!
Kerry

[Omar]

You sure all was uploaded in Binary mode? If so, create an empty text file in the store root named debug.txt then load your domain again. You will see some error messages. Let me know when that shows on the site so i can see myself. That should give us some hints of what cause the issue.

hey Omar,

with regards to my http://www.mybassfishingstore.com, after I followed the instructions, I entered password and get a blank page. I have read through this forum to see how others have fixed their problems. They seem to have had the same problems I'm having. THE BLANK PAGE! :eek:

Can I PM you my ftp info?? Perhaps you can have a look at mine.

Thanks!
Kerry

[tennisbum]

You sure all was uploaded in Binary mode? If so, create an empty text file in the store root named debug.txt then load your domain again. You will see some error messages. Let me know when that shows on the site so i can see myself. That should give us some hints of what cause the issue.

Hey Omar,

Thanks for the tip! So where can I go to get the latest download for the SST?
I'm thinking maybe the version I have is already outdated.

Thanks!
Kerry

[flashdiva]

The dreaded white page.

I posted elsewhere today, that I am ATTEMPTING to install my 9th store.

Perhaps this has something to do with my new host?

I can successfully install the OLD SS version, from about late July. All is swell.

Then, I go to do the update, which I've done numerous times on previous 8 stores. I update everything according to the rules.

And it all comes up blank. Or, I get the 'template not found' message.

I've installed this more than half a dozen times today. I then went to a subdomain, because the site I am trying to install on, has been the site of the script for my bookstore, for 8 years. I figured maybe the scripts were conflicting. But no, even on the subdomain, I am getting the same stuff.

For the life of me.... I was able to install and update the Simple template on my primary 1WebDiva.com. But nothing I've done today is allowing me to update. Ergo, I cannot use the Simple template.

Any suggestions?

I feel and have felt all along that the BASE install for the script needs to be a whole lot better. I don't know at this point, what exactly I am doing/not doing for this new install. I have 8 successful stores going. But... I have yet to have a successful install on the NEW core script. It just comes up WHITE. No success at all.

I now have the OLD core up once more. See at: http://wbstore.1wbta.com/. But I have tried twice, to update the script, and it reverts to white page.

[flashdiva]

Another interesting observation. When you 'kill' the subdomain, it won't totally be deleted. The folder is still there, because the COMMON folder is still there. With settings in it. And you cannot delete via FTP, and you cannot delete via Cpanel.

Okay, what?

[flashdiva]

I reviewed the update video, once more. And decided that this was not the solution.

I do think that either the core script or the 'new templates' had/have bugs.

I went and downloaded the core script, the plugins, and the new templates. All except the Clickbank plugin have new dates on them, of 10/5/08. Four days ago.

I installed and everything came up beautifully. I added the Simple template and that too, came up great.

The prior installs had bugs. When will someone admit that? And my question now is this.... WHY, unless I've missed something, are you not announcing to this membership when new install files are added? You need to have a version chart, like everyone in the world has one, including the GPL sites.

You could certainly cut down on this grief simply by posting a Version section and keeping us updated.

And when bugs are located and "mini patches" are available, those also should go in the Version chart. How on earth do you expect us to keep up with this?

Yes, I am angry. I feel that for the money spent, and the HOURS some of us have put into this.... hours that, many times, comes down to NOT user error but YOUR error or lack of posting updates.... I feel this is really wrong. Most of us are buyers of MANY products, and I swear, we don't go through what has happened here.

I am back to looking for new solutions. You need to get your act together. I have spent some 5 hours ++ on this, today. And when it came down to HOPING and second-guessing that a brand new clean install of newly-downloaded scripts... might fix some things, I was right. And the install happened AS IT SHOULD... in about 10 minutes or less.

The initial script was good. Most everything about the 'update' back in July was a trip through hell. And now it appears that the 10/05/08 update is good, too. Now to get in and work it, to see if problems come up.

Jeez.

[Omar]

I said this countless times: Check the Update thread in the forum before any update and follow those rules, NOT the video. A videos is updated slower and harder then a thread but i always edit first post in the update thread so everybody can see any changes and latest update rules.